Communications and Field Service Management

Organizations managing and running field services usually operate on razor thin margins. The economic pressures and high costs of customer retention have further depleted the pocketbooks of field services management companies, resulting in reduced scale of operations, lower profits and inconsistencies and inefficiencies in processes. Lack of full visibility into the location and activities of the mobile workforce is one of biggest concerns for companies managing field services. Other concerns include lack of flexibility in accommodating change , incorrect estimations of time for job allocations, lack of standardization and working with manual systems.Cheetah platform automates the planning and dispatch processes thereby reducing the personnel needed to manage the operations. With real time adaptation to changes in the order and changes in the environment, Cheetah platform renders agility and flexibility in understanding and managing the change needed to drive services. Cheetah precision logistics is powered by highly accurate representation of real world constraints and uses historical data along with current location and time information to predict reliable ETAs. Our mobile fleet management solution is easy to install, easy to use, and provides all the critical features field services need to manage and optimize their business. The technical architecture is flexible, scalable, extensible and can easily integrate with existing OMS, WMS, TMS and home grown legacy systems.

Benefits of using Cheetah Technology

  • Fully Automated Order Planning and Dispatch
  • Dynamic Route Optimization
  • Full Visibility Into Time and Location of Mobile Workforce
  • Extensible Integration Backbone to Integrate with Multiple Systems
  • Real-Time Schedule Adjustments for Changes in the Environment
  • Proactive Customer Notifications
  • Enhanced Customer Service with Customer-ized Solutions
  • Driver and Vehicle Performance Monitoring (e.g., Geo fencing at stop, action/speed correlations)
  • Electronic Driver Logs
How We Can Help You ?
“Our goals for implementing the Cheetah Freight solution are to intelligently inject technology into our dispatch management process in order to provide real-time shipment status information to our customers, provide improved decision making tools to our P&D dispatchers, and improve the outbound load planning process. “

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