Retail

For retailers shipping, order fulfillment and operational costs remains a challenge which requires continuous attention to ensure customer service levels are “right-sized” while minimizing costs. The supply chain transformations that retail sector is undergoing with the advent of Omni-Channel offerings and same day delivery models has further aggravated the distribution problems and disrupted the marketplace. Customer expects the orders to be delivered at their convenience to their choice of destination and stipulate on-demand tracking of the goods, thereby, forcing retailers to provide customers with a wide range of delivery options – including ship-from store and same-day delivery – to win the sale, whether it happens online or at a store.   Last Mile delivery is one of the most inefficient legs in the delivery journey and typically accounts for 28% of the total costs. But bigger concern for retailers is how to measure and control local delivery quality and the end customer experience. This is an area where traditional TMS systems do not offer much and existing solutions footprint are fragmented and siloed in the realm of Mobility Resource Management , optimization and visibility.   While Wal-Mart’s and Amazon’s of the world are leading the disruptions in existing logistics practices, Cheetah has developed platform just to address such disruptions. Our First generation platform built 25 years back had predictive ETA’s capabilities and over the years has evolved to offer fully automated, real-time dynamic optimization capabilities that incorporates self learning algorithms for auto correction and yields high quality plans and schedules that dynamically adapt to changes in the environment while giving full visibility into the state of the order as it goes through the network. It has solved complex shore to door solutions representing all real-world constraints. From first mile through last mile it dynamically improves the route networks.

Benefits of using Cheetah Technology

  • Higher Customer Retention and Improved Customer Relationships
  • Proactive Notification
  • Delivery Predictability with Live ETAs and Tracking
  • Dynamic Route, Personnel and Space Optimization
  • Automatic Notification Minutes Before Arrival
  • Network Based Platform Offering Crowdsourcing and Dispatch Management
  • Advanced Reporting and Analytics for Performance Measurement
  • Implementing Omni-channel Strategies Effectively Providing a Professional, Client Branded Customer-facing Solution for Delivery Drivers
How We Can Help You ?
” We have helped world’s leading retailer chains, provide accurate ETAs at the POS and help them deliver on time. During that process we track shipments down to the item level and provide real time visibility. Customers are able to change their time, location down to the minute. “

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